I know how you must feel, but I promise we are doing all we can to get the source of the error, which had nothing to do with any script changed, it was an internal sphere issue, and report it to devs.
I'm deeply sorry and hope it doesn't change the way you feel about the server. I'll be making a Time Warp to todays afternoon, to restore lost accounts and chars.
People who were online when server was closed will get money and silver coins refund.
Again, all staff members are really sorry, and hope you can enjoy playing when it's up with the TW made.